Common Issues

Internet Outage

In many areas, Internet connections are now highly reliable. If your connection is not reliable or for additional redundancy, Vettit Solutions recommends that you subscribe to multiple services. This could be DSL, cable or wireress modem, etc.

Security and Privacy

Our servers are located at a highly secure site. All data communications are made using SSL high encryption connections similar to those used for sensitive banking and military information. We use Business/Practice, Username and Password for authentication. Full audit trails ensure the privacy and security of your data.

Backups

Back-ups are performed regularly. There is also a data export facility for users.

Service Termination

Vettit Solutions allows you to export all your data yourself any time you like. You can then import that data into another system. You will be responsible to pay out the remainder of your contract if applicable according to product's refund policy.

Price Increases

Our subscribers and users are our most valuable asset. We are committed to ensuring that our software products and systems are the best and most cost effective option for everyone.